FAQ's

Q.Do we have a retail store in Australia?
A.No, we are exclusively an online store only. 

Q.Do you ship Internationally?
A.Yes, we do. However, the shipping rate will vary depending on where you are located overseas. 

Q.How long will my order take to reach me?
A. Depending on where you live it approximately takes between 2 - 6 Business days in Australia from the the time of dispatch. Overseas is an estimate of 5 - 7 business days from the time of dispatch depending on where are located. These are all subject to change depending the time, day and type of order. 

Q.What's the best way to get in contact with you if I'm having a problem?
A. Either via our social media pages @downundershopAUS on Facebook, @downunder.shop on Instagram or via our Email info@downundershop.com.au